Effective Date: 15/05/2023

Introduction

This Privacy Policy describes how we collect, use, store, and disclose personal information when you use our Android application the Wazo Kiganjani App. We are committed to protecting your privacy and ensuring the security of your personal information. By using the App, you consent to the collection and processing of your personal information as described in this Privacy Policy.

Information We Collect

1. Personal Information: When you use the App, we may collect certain personal information, such as your name, email address, contact details, and any other information you provide voluntarily.
2. Usage Data: We may collect information about your interactions with the App, such as the features you use, the actions you take, and the duration of your usage. This may include information about your device, such as your IP address, device type, operating system, and mobile network information.

Use of Information

1. We may use the collected information for the following purposes
2. To provide and maintain the App's functionality and services.
3. To personalize and improve your experience with the App.
4. To communicate with you, respond to your inquiries, and provide customer support.
5. To send you important notifications, updates, and administrative messages.
6. To enforce our terms and conditions and protect our rights, property, or safety, as well as those of our users and others.
7. To analyze usage patterns and trends to improve the App's performance and functionality.
8. To comply with legal obligations and prevent fraudulent or illegal activities.

Data Storage and Security

1. We will store your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
2. We have implemented reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Sharing and Disclosure

We may share your personal information with third parties in the following circumstances

1. With your explicit consent.
2. With service providers who assist us in providing and improving the App (e.g., hosting services, customer support, analytics).
3. In response to a legal request or to comply with applicable laws, regulations, or legal processes. To protect our rights, property, or safety, as well as those of our users and others.

Your Rights and Choices

1. You have the right to access, update, or delete your personal information. You can exercise these rights by contacting us using the contact information provided below. Please note that we may need to retain certain information for legitimate business purposes or as required by law.
2. You may also have the option to control certain information collection and processing through your device settings or the App's settings.

Children's Privacy

The App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that your child has provided us with personal information without your consent, please contact us, and we will take steps to remove such information and terminate their account, if applicable.

Updates to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy in the App or by other means.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at info@wazohillsaccos.co.tz

By using the App